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Rep Vendor Services II - Collegeville, PA req21819 in Collegville, PA at Quest Diagnostics

Date Posted: 3/18/2019

Job Snapshot

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    Not Specified
  • Date Posted:

Job Description

Schedule:  Monday - Friday 9am - 5pm 

At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Vendor Service Rep II in Collegeville PA
The position supports the Employer Solutions national collection network by reconciling and applying payments to vendors for collection services.  Research and resolve discrepancies with vendor payments for collections services.  Position is responsible for maintaining all supporting systems with accurate information to promote successful collection management for internal and external customers.

  1. Constantly promotes a positive work environment and collaborates with cross-functional team members to support Employer Solutions business model.
  2. Participates in the Employer Solutions initiatives that are aligned with the Blueprint.
  3. Identifies, communicates, and resolves vendor payment and billing issues pertaining to the collection network.
  4. Reconciles and applies payments to vendors for collection services utilizing multiple supporting systems.
  5. Ability to communicate with all levels of internal and external professional levels via phone and email.
  6. Informs collection sites on the proper use of their assigned site codes and outlines the appropriate billing procedures in order for a payment to be generated for services rendered.
  7. Assists Accounts Payable in resolving collection site payment issues and identifies scenarios in which non-payment is necessary.
  8. Provide ongoing support for the national collection network by preparing and correlating reports and costs differentials for services.
  9. Performs other duties as assigned by Collection Services Manager and/or Team Leader.

Job Requirements:

  • Ability to problem solve with a great sense of accuracy.
  • Proficient in Word, EXCEL, Outlook, operating systems such as ORACLE, PeopleSoft, QTN and QBS as they relate to Employer Solutions.
  • Team oriented
  • Demonstrated ability to reconcile collection invoices and promote accurate payments.

Education & Experience:

  • Associates degree and/or equivalent combination of education and work experience.
  • 1-3 year of Customer Service experience preferred.
  • Associate degree and/or equivalent combination of education and work experience.

Qualified employees should upload a completed Request for Transfer and most recent Performance Development & Review into EMPower with the application.