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Records Admin - West Hills, CA req20801 in West Hills, CA at Quest Diagnostics

Date Posted: 1/24/2019

Job Snapshot

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Job Description

Schedule: Monday through Friday, 8 am to 5 pm 

Look for more than answers. Patients and Physicians rely on our
diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you
can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. 


This position will be responsible for receiving, retrieving, maintaining, and cataloging of all laboratory records requested by authorized third parties and as needed by corporate and business units employees. 


  • Receive & log boxes for storage
  • Act as liaison between BU unit and long term storage vendors
  • Receive and process subpoenas, record requests
  • Prepare responsive documents for delivery to requestors (locate, reprint archived lab reports, medical records)
  • Maintain/organize departmental records, contracts, files
  • Business Unit Subject Matter Expert on PHI requests, PHIT database entry, Privacy related auditing and monitoring
  • Assist in deployment of compliance related training, including New Hire Orientation Program, Annual Training, and other as defined by the Legal/Compliance Department
  • Document and track employee completion of required Compliance related training
  • Review and process request for test order translations, custom requisitions
  • Assist in facilitating and completing customer needs assessment requirements for Health Fair and Research Agreements
  • Support departmental requirements
  • Other duties as assigned




  • High school diploma or equivalent.


  • Associates Degree in Business or Science. 
  • Paralegal training is desirable. 
  • Comparable related experience may be substituted.