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Medical Records I Asst - Lees Summit, MO req20707 in Lees Summit, MO at Quest Diagnostics

Date Posted: 1/23/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/23/2019

Job Description

Schedule: 8-430 with rotational Saturday 

 

Basic Purpose:

The primary purpose of this position is responsible for communicating with facilities, copy services, applicants, and clients to obtain Attending Physician Statements in the most time efficient manner possible.  This position is responsible for maintaining the production and quality standards that are set forth.  

Eligibility for promotion to Medical Records Associations II requires that the production and quality standards set forth of the proposed position is met and maintained for a minimum of a rolling 3-months period. 

 

Duties and Responsibilities:

The major functions of the position:

 

100%

Responsible for communicating with facilities, copy services, applicants, and clients to obtain Attending Physician Statements in the most time efficient manner possible. This position may also be accountable for preparing and distributing requests, assisting in the distribution of records to clients, reviewing records, processing payments for records, downloading medical records, preparing authorizations/special authorizations, scanning, preparing FedEx labels, preparing request for mailing, sorting and filing.

N/A

Other Duties as assigned.

 

Supervision Exercised: 

     This position has no supervisory responsibilities.

Qualifications:

Education Preferred:

High School Diploma or Equivalent required.

Work Experience:

No previous call center experience is necessary

(Background in medical terminology, life insurance industry, or customer service preferred)

Other:



Minimum Skills Required

  • Type 30 wpm
  • Average communication skills
  • Accurate, detail oriented
  • Proficient teamwork skills
  • Good work attendance record
  • Good organizational skills



Physical Demands



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone.  The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment and other essential tasks.  The employee is frequently required to sit, stand, walk, bend, stoop, crouch and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds. 



Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.



Additional Information

v  Duties and responsibilities, as required by business necessity may by added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.